Politique d’expédition

Shipping Policy

We aim to process and deliver your order as quickly as possible.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and public holidays).

You will receive a confirmation email once your order has been shipped.

Shipping Times

Estimated delivery times:

  • United Kingdom: 5–10 business days
  • Europe: 5–12 business days
  • International: 7–15 business days

Please note that delivery times are estimates only and may vary depending on your location.

Shipping Costs

Shipping costs are calculated at checkout unless stated otherwise.

Delays

We are not responsible for delays caused by shipping carriers, customs processing, or circumstances beyond our control.

Customs & Duties

For international orders, customs fees or import duties may apply depending on your country. These charges are the responsibility of the customer.

Lost or Delayed Orders

If your order appears to be delayed or lost, we recommend checking the tracking information provided.

If the issue persists, please contact us at contact@infinisse.com and we will do our best to assist you.